Employees of LHC Group describe a business model that prioritized profits and compromised patient care. Soon they reached a breaking point: “It just didn’t make me feel right, doing what I did.”

A few years ago, Stella started working as a nursing assistant at Almost Family in Chilton, Wisconsin. She liked the job at first—the hours were flexible, and she had a good connection with her patients. She would spend a few hours at each of her patients’ homes, cleaning up and helping them get dressed or take baths. 

When Stella moved from Chilton to Green Bay to start nursing school, she decided to keep working for the company at a new location there. But upon transferring to the new agency, she said her workload increased: She recalled that the company expanded her patient roster from two or three patients to seven or eight, and since she didn’t have the use of a car, she had to shorten her visits with one patient in order to get to the next. She found herself working as many as 65 hours a week, including […]

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