Somewhere between Sept. 11 and today, the enemy morphed from a handful of terrorists to the American population at large, leaving us nowhere to run and no place to hide.

Within weeks of the attacks, the giant ears of the National Security Agency, always pointed outward toward potential enemies, turned inward on the American public itself. The Foreign Intelligence Surveillance Court, established 23 years before to ensure that only suspected foreign agents and terrorists were targeted by the NSA, would be bypassed. Telecom companies, required by law to keep the computerized phone records of their customers confidential unless presented with a warrant, would secretly turn them over in bulk to the NSA without ever asking for a warrant.

Around the country, in tall, windowless telecom company buildings known as switches, NSA technicians quietly began installing beam-splitters to redirect duplicate copies of all phone calls and email messages to secret rooms behind electronic cipher locks.

There, NSA software and hardware designed for ‘deep packet inspection